Description
Tessera Theme GPL – Knowledge Base & Support Forum WordPress Theme Overview:
Tessera is a contemporary WordPress theme for a knowledge base, support forum, and help desk.
Knowledge base and frequently asked questions: Establish an easily navigable online library of information on your goods, services, etc. to assist site visitors in finding the answers they frequently need without placing undue load on your support team. The best method to maintain your clients’ satisfaction is via a well-designed information base.
Support Forum: Tessera works well with bbPress, the most widely used WordPress forum plugin. This implies that you can set up a fully functional forum in a matter of minutes. You may answer the most frequent questions in your company in a single thread or discussion by having a help forum. Therefore, rather than submitting the same question to your support staff, clients may only Look for the problem and use your past answers to determine the solution, which can help you save valuable time.
Support Ticketing: Tessera works with Awesome Support, the most feature-rich and adaptable helpdesk and support ticketing plugin. The front end will allow users to submit tickets, while the WordPress back end will allow your agents to reply. Tickets from Zendesk, Helpscout, and Ticksy can be imported.
Online Store: Tessera works with WooCommerce, the most widely used e-commerce plugin. In just a few minutes, launch your online store.
Tessera WordPress Theme GPL Features:
- Clean, contemporary, and completely responsive design.
- Customizer: You may easily alter your theme with a wide range of real-time customization options.
- Created with Elementor: Elementor is the most sophisticated WordPress page builder, offering a completely new visual approach to website building. Twelve unique Elementor widgets are included with Tessera.
- created using Bootstrap 4.
- Live Search: Before they even complete typing their query, your users will see the results they’re looking for!
- Knowledge base custom post type that supports tags and categories.
- A system of likes and dislikes for the articles.
- Sharing on social media is incorporated.
- smooth interaction with the forum plugin for bbPress.
- integration with the WooCommerce plugin that is smooth.
- The Awesome Support plugin is compatible.
- Advanced user profiles for bbPress
- Topic Solved & Best Response: You can choose the best response and mark a topic as resolved.
- Private reply: Only administrators and moderators can see a response that has been marked as private.
- Report content: Provide your users with the option to flag offensive or spammy subjects and responses.
- Quote responses: You can allow users to quote from user responses.
- Custom User Role Names and Badges: The default badge colors and bbPress role names (key master, moderator, etc.) can be altered.
- Included is a premium FAQ plugin. Save $15!
- login form in the front end.
- Quick layouts for CSS masonry grids
- MailChimp for WordPress compatibility. Easily add visitors to your WordPress website to your MailChimp lists.
- support for RTL.
- compatible with the plugin for Contact Form 7. One of the most widely used plugins for quickly and simply creating forms for your WordPress website is Contact Form 7.
- Code that is clear and easy for developers.
- smooth interaction with WordPress 5.x and Gutenberg.
- Designed with speed and SEO in mind.
- Demo import with a single click.
- The translation is ready. Included is a language file (.pot).
- extensive documentation of assistance.
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